Frequently Asked Questions

Return Policy

Due of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.

Any item that is designed to come into contact with any body part or fluid is non-returnable and resaleable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.

This includes, but is not limited to:

  • vibrators and dildos
  • douche and enema kits
  • anal toys, beads and plugs
  • cock and ball devices
  • cock rings and cock sleeves
  • gags and ropes
  • lingerie and men's wear


Lubes, massage oils, condoms and body paints are also not returnable.

We strictly enforce this for our customers' health and safety. We guarantee that the product you are ordering has never left the store and we do check each toy with batteries before it is shipped to ensure that it works.

*** Most products include a manufacturer's warranty. Please take the time to fill this out and send it in.***

Shipping Info

All our packages are shipped wrapped in plain brown paper to ensure discretion and marked only with our return address for your privacy.

Shipping costs will be added to the price of the product in the shopping cart and they are calculated based on the size and weight of the item ordered and the method of shipment chosen.